Support & Frequently Asked Questions

Got Questions? We’ve Got Answers

Is Ledger Desktop Free?

Yes. The application is free to download and use. There are no hidden charges for basic functionalities.

Does It Work without Hardware Wallet?

No. Ledger Desktop is built to work with Ledger hardware devices. That’s how we protect your private keys.

How to Update the App?

Open the app > Check for updates in settings > Download and install. Always make sure to backup before updating firmware.

What If I Lose My Recovery Phrase?

Keep your recovery phrase backed up in secure manner. Without it, access to wallet cannot be restored.